Combines Agco Parts OnlineIJ

[tbran]

Oh it has been cussed and discussed to the nth degree. Orders still have to come through the local JD dealer who then places the order. When busy and the partsman just inserts the order with out checking and the customer orders a engine assy instead of a windshield wiper blade because of a transposed number or a misprint on the CD (it does happen) then the cost is placed back on the customer to return the mistake. The good thing is the coustomer can print out what he is working on. He knows what the costs are (dealers add freight and handling to the published prices) so there are many pluses. Gleaner takes the approach that they give every one who purchased a Gleaner a big old parts book thay can take to the field, sans power cord, open up the cell phone and order from the field. for right now that is the way it is. If you want this contact your dealer and have him call the dealer panel. They are not all for this feature nor are all Deere dealers although they have to play the company line. Checks and balances of a warm body , if he knows his stuff, gives better service most of the time. Online items will increase from AGCO as the months go by. lots of new capacity as the new web site gets the kinks out and revved up. Stay tuned.

 

[wheaty]

Hello everyone i have to disagree the JD parts online couldnt be more perfect. I would urge all brands to follow JD's idea on online parts catalog. I love being able to browse parts and knowing the prices. I never have had any problems with ordering wrong items, and also my dealer never has charged me shipping or any other hidden fees. And i believe a mistake can easily be avoided just if you double check your order and most the time the dealer checks for you anyways.

 

[Ed_Boysun]

I agree completely on the big old parts book. Much nicer and simpler than worrying about a CD or internet access with a computer. All goes well when I'm standing at the parts counter giving the part ns and the man gets the parts. The big snag comes when I start on the list of a few things needed for the Cummins M11. Both local dealers had heard rumors of a parts and service manual being published for the engine but had never actually seen one in person. I dug up one of each myself, and had it in hand long before the dealer had either.Cummins Ag is a big hole in the AGCO service and support operation IMHO. I vote for a CAT C-12 in the new R75s Ed in Montana

 

[2344CaseIH]

whats the website for the jd partsIJ thanks alot justin

 

[Tom_Russell]

Whats the going price for a copy of AGCO SolutionsIJ The last I heard it was over $500 which seems a bit steep for a cd that would help me find the part number instead of having to do like many guys dopester a parts guy. Yes, the parts book is a good idea, but with Solutions, a person can print a list of the chosen parts and fax or email the order to a dealer. This might not be as good as the off-brand does, but it would be an improvement.

 

[wheaty]

I agree with tbran. Im not trying to bash any brand here i just think a parts catalog cd or online catalog is a good idea. It just seems as tbran said that it eliminates the bugging of the parts guys Ive did it and most everyone else has too. just my 2 cents thanks

 

[Gerald]

I wouldn't say give. I asked dealer about parts CD or manual for the R72. I was told parts was only available as a book and the cost was about $150CND. The service manual was about $600. I don't believe the dealer looked up price. I believe the manuals for the R50 where about $65 each. one other note: Agco did it to my again. The 9690 transmission problem turned out to be a ball bearing failure. Serviceman hadn't seen a ball bearing only all roller bearing. Anyway it dropped shaft into a gear and broke off a few teeth. Total cost on a 2000hour tractor $18000 estimate.

 

[geekyfarmer]

Go to www.partscountryonline.com. I'm no JD guy, but it really is a good website. You can print off pages of parts books from any JD model, order the parts, and even find parts for other brands using that company's parts numbers. They've got a healthy number of Gleaner belts and bearings, and most are cheaper than Agco. One thing I can't understand is why Agco wouldn't sell CD's of parts books at a reasonable price. They're cheap to make, far cheaper than the books, and most owners_operators can read a parts book. Give each dealership a set of master discs and they could copy them as needed for next to nothing.

 

[RJT]

I bought a new R65 last year and didn't get a free parts book. I had to order it and pay $48.00 for it. let me know if it's really supposed to be free so I can go back to the dealer and ask for my money back.

 

[mark]

Are they actual Agco parts or from other manufacturers that JD buys from IJ