Doesn't surprise me Nod. The company itself has gained some kinda arrogant air about them over the last 3 years or so. Going to NH managment did nothing for me a couple years ago, and this was with the dealers helpIJ They just didn't seem to careIJ After doing about 350,000.00 worth of business with that dealer over a 3 year period made no difference to NH, and all was spent on NH machinery! Although, this fella (Gary Wojcik...Product Marketing Manager) that Ilnh and I came in contact with at louisville seemed to be one of the last good guys hanging out with NH. He was helpful and took critism eargerly all the while treating us as if he cared what we actually thought! Much better than a field rep I talked with 3 years ago in louisville. I'm usually not easily provoked but that guy almost pushed me to the point of sweeping the floor with his wise a$$! Good luck, and like Ilnh said, there's dealers out there that will sell. JD