Deere has known about this since 2001. I had one of the first rice machines in 2000. It wore a groove right where the elephant ears_impellar joined the rotor. There wasn't enough meat left to patch it. I'm guessing it was right around the 500 hr mark also. The 9750 came with a two year warranty and Deere replaced the entire rotor, with new raspbars and tines, at no charge. I had them run a hard surface bead in this area on the new rotor. Also had them do the same on a new 9660 before I took delivery. No one at the dealership could tell me whether Deere has addressed this problem on new production.