It sounds like a local problem, I am an agco dealer, and there has been a rash of backordered parts from agco lately, but i can usally call, e-mail, send smoke signals or some thing and find out what the story is on parts that don't show up... UPS has been a major pain in as@ of late, they loose or tear up any thing,,,,if frieght comes ltl ( truck ) those guys try to use a forklift to destroy stuff,,,