Big Green, You tend to be an expert on $*it and crap. Is this what years of operating Deeres do for youIJ Making you an expert in that field! Or as professor stated many years ago in school. "Define EXPERT, X is former or unknown and a SPURT is a DRIP UNDER PRESSURE" I have found many cases in life where that definition is more than true! There are none so blind as those who don't want to see! I own Deere products and they have good and bad points, and my JD dealer has to of graduated from the same school as the Gleaner dealer you speak of. Unless you are trading complete lines of machinery every two to three years, he MIGHT get parts and service for you, but DON'T hold your breath! And forget about that dealer being able to set an STS, it won't happen! Every STS that he has sold has been traded back for a conventional or color change. Enjoy your CORN MEAl fines from the 9600. The only loads to get docked for crackage and fines in 25+ years of farming came thru a 9500 and 9600 JD. The JD6600SH, TR85, CIH1680 and N6 didn't have those problems! All machines were owned and operated by very experienced operators, so it leads one to believe that it is the machines fault! BAD Machines, Operators and Dealers come in all colors. But first you need an open mind to look at all brands equally. Or you won't find the GOOD and BAD in their products.