n1 Thanks for the info. Know lets talk about your response. MY DEAlER ISN'T GETTING HElP FROM NH. And as far as the customer service hotline, very nice people, have called there over EIGHT times talked to a guy by the name of Jim very nice guy he told me that he called my dealer about my problems. Did it help.......I wouldn't be posting here if it did. I take that back it did solve one problem with a 43 cent part. Here are some questions my dealer couldn't answer (with the help of NH) I bought the machine new in Dec 02 didn't get the reel for the bean head untill Aug 03, the machine was delivered with cab roof cracked, numerous grease fittings with the paint still on them, hyd tank 2 1_2 Gal low, reel drive hyd tank split open and leaking, hyd hoses for 4wd rubbed through to the wires, hoses leaking (loose and bad crimps),both final drives 1qt+ low each, reverser gear box low, tires not inflated to proper pressures, coolant level low, I also bought the roller kit for the feeder house they sent the wrong rollers twice, then tried to tell us that they where the right rollers, and my faverite, NO inner bearing on the variable speed feeder house pulley (the one that has the screw and ele. motor hooked to it) that cost NH 2 belts before problem was fixed, And I stood right there when someone from NH tried to tell the service manager that there was not a problem that. Now some of those things are from poor dealer prep, which there is no excuse for because it went through 2 dealers before I got it. Where these problems solved, yes......easily....NO. so I hope you can understand why I am not happy with the dealer or NH. There is NO reason why I had to come here to find answers. NH should have given the answers to my dealer back in april, Yes thats right, the first running I did with this machine was in April, corn left from last fall, I started in about the bubble auger then allready. Still not fixed. Now here is my question to you, Would you go that long with a problem, let's say on your car and your dealer knows about it, and not get it fixed and still be happyIJIJIJ I think not. Now I know that this posting might make you and some others mad. Thats good atleast I wouldn't be the only one then. And if you still think that I am wrong in being mad or thinking that NH is to blame(at least for the bubble auger) then e-mail me your phone number and we will talk about it more. ART