Have you thought for a moment that it might be a clash of personality_ego.In these sort of situations there has to be a fair bit of give and take from both parties until All the problems have been sorted to the owners satisfaction, I know we have your side of the troubles, and they seem plenty, without screaming colour war's,we had a machine that was , what we call a Friday built and we had no end of trouble with it, it took a long time for the Manufacturer's_Dealers to right the problems, but like curley and PB said in the finish our's was like all the other's , a real good machine... BOSS 351......