I had an AFS customer complain of the same problem recently. The new version chip is the way to fix the problems. Here in Canada our parts department got a V6.02 multilanguage update chip set. Be careful you do not install the wrong language chip into your machine. We installed the Spanish chip before noticing an "S" at the end of the version number on the front of the chip. S = Spanish, G = German, F = French, no letter = English.