Combines Would like your opinion

[mo_farm]

I believe if you payed for new heads you should have gotten new heads. If you got demoed heads they should take some off the price. I know that moving the combine plant was probally the reason you could not get the parts or heads you wanted but that was not your fault and agco should make some sort of restitution to you. If they don't I would tell them that I was going to change brands.

 

[Hibred]

Thats kind of what we were thinking, i just wanted to hear a few comments before i was contacted tomorrow morning.

 

[Silver_Bullet]

I'm with mo-farm. You should not have to pay new price for demoed heads. And having to wait to use a new combine is a little rediculous too. I would blame most of that on the dealer. The dealer I work with would not have done that. Your dealer should have told you when the machine would be ready to go or gave you a machine to use till it was ready.

 

[Hibred]

We were smart enough to have kept our trade in, we really could have used that second machine to help with the beans but got the new one with about 500 acres left but would have been nice to have it alot earlier. The dealer was really caught in the middle, he had the machine ordered in September and first had a tough time getting it trucked and then the parts weren't shipped by Agco with the combine and he had to wait for them for a good while. Our dealer had nothing in the yard to use at the time, three were already out on rent and what was left would have been more work than what they were worth to get ready and use. Agco really messed up by not shipping the parts with the combine, our dealer was told they were to be shipped with the combine. It just seemed like everything took so long to get.

 

[John]

I had a problem with AGCO this Fall and went to the Web site for AGCO under Corp. Relations and spelled out my complaint. I got action within a week and they were very good about it. From what I got with the Gleaner end, they don't want to lose customers and they do realize that they factory move was bad timing but it was not totally in their control. The Dealer does sound like a majority of the problem as in more than 50% in your case and AGCO does need to help in this resolution, but in "MY OPINION" the Dealer should take the lose in dollars not AGCO or the Customer, because AGCO has new machines somewhere and the customer is paying for that, the Dealers job is to get one for the customer or cut the cost for demo'd_used. That is ONlY FAIR! Dealers in my area don't sell demo'd as New or new price, the price is always reduced some!

 

[Wheat_Stubble]

I'm sorry, but if you dealt on the machine in September, and the dealer didn't have it yet it looks like you are all at fault. AGCO was moving Dealer was fast aproaching his busy season You buy a new combine in September IJIJIJ Try planing ahead once It really does work