farmerR
Guest
If you only knew half what you think you know about them. You should have noticed I said "in the field" They usually have several techs positioned in a geographic regions that are ready to service. No, they don't always have to drive the full distance, but I think they call that being prepared. The longest wait I have had is when I called them at 6 in the evening, and they showed up at 6 in the morning. They have large service trucks that carry about every part that will fit on. But I am sure you know all of this already.