I get a lot of business from customer recommendations which I truly appreciate, but marketing is an essential part of my business too. I don't think many people are going to convey your hours, phone number, email address, a list of what you offer, and whether you make local deliveries. Word of mouth advertising might look like,"Hey, I bought the most amazing apple pie from OhSusanna's Market Store, you should check it out." But that potential customer might not like apple pie or they might need something entirely different down the road and they won't know that you also make custom furniture, full suppers, and artwork. Marketing is an important step that's best not forgotten.