John_W
Guest
I read in a book on the history of the JI Case company that the original Jerome Increase Case once personally got involved with a threshing machine that the new owner, dealer, and company rep could not make work right. He went out and worked on it himself and when he could not get it right he ordered a man to bring him a can of kerosene and proceeded to burn the malfunctioning threshing machine to the ground and being mostly wood it burned well. He then ordered a new threshing machine for the owner which worked as advertised. Things don't change as much as we sometimes think. A professor once told me that after you design a machine or device the next step is "redesign". We only hope that the company management and engineers would resolve these issues before the machine is sold. But the fact of the matter is that the marketers are always pressuring the technical people to release the product sooner. Sometimes with disasterous results. The Dilbert cartoon is on the mark more often than not.