Digger
Golden Chicken
- Messages
- 116
Did they say why? That's lame of Honda either way. I always thought their extensive warranty helped justify their high prices. I'll think twice before going all in on a Honda in the future.The warranty was good unless they said it wasn't. I will NEVER buy another Honda product.
They said the recoil wasn't part of the warranty. That's absurd, they're supposed to have the best warranty, but it's just not true.As far as tools goes, Home Depot is great about honoring their warranty on their Husky line.
Did they say why? That's lame of Honda either way. I always thought their extensive warranty helped justify their high prices. I'll think twice before going all in on a Honda in the future.
I cannot imagine how you must have felt knowing that the recoil wasn't replaceable. Shockingly, this situation was beyond the manager, who believed that the item was under warranty! Did you eventually sell the mower?The worst experience I had with a warranty not being honored was with a Honda lawn mower. We use a walk behind mower to do the trim around our house, which is a lot of mowing. We got tired of mowers only lasting a few seasons, so we bit the bullet and got a Honda walk behind, self-propelled rotary mower. It was much more expensive than most, but it was supposed to be the best with an excellent warranty. After just a few uses, the recoil on the starter cord broke. We brought it back to Lowes where we got it, and the manager said that he'd have to send it back to Honda. He called Honda, right in front of us, and they said that the recoil was not on warranty!!! We couldn't believe it, and neither could the manager. The warranty was good unless they said it wasn't. I will NEVER buy another Honda product.