Combines Cummins trouble

[TURBO]

I disagree! Some of those gearboxes getting put in are necessary because it gets the attention of Agco and makes them fix the problem. Belts need to be replace under warranty for the same reasons. They are to light in some areas. And when some of those belts fail it tears up crap. If agco wants to save money they will replace the belt. Belts should last 2 years. That is what the warranty is no matter what the hours.

 

[John]

Why should Agco be responsible for poor care of machine and belts. I have a neighbor that gets a new machine for big $$$ and then stores it outside year around. He is the loudest complainer on belt and bearing failure! Wonder whyIJ Too cheap or dumb to properly care for a machine. He doesn't grease as the manual says either. Runs it leaves it and greases it the next season, after all the weather has gotten into the bearings. luck for us he doesn't own a Gleaner, I wouldn't want his traded machines for any reason, not even salvage value. Rubber Rot is very major problem for him too. Two to three year old machines with baked tires and belts.

 

[Shopguy]

I agree totally. We recently purchased a 99 R62 and this fall the starter stayed engaged and fried the electric fuel shut off. 8 months after the warranty expired. This machine only had about 600 hours on it and appeared to be well cared for. Tell me why something like this would go. I don't think these big companies are holding up there end of the bargain. We have some durum that is a little discolored, they knock off 10 - 20 cents, but they can still make top quality pasta out of it. Someone buys a brand new combine and the engine lasts 20 hours. that is pitiful. They just put a fix on it, so now you have to sit on pins and needles for the rest of harvest not knowing if something else is going to go. I think Cummins has to hold there employees responsible for such a thing. I know it is tough to get good help but that is what the floor managers job is. Just venting a little.

 

[silver_aussie]

G'day t.leslie, I appreciate your response from a dealers point of view, but a couple of years ago when Deere had a dud batch of engines in their STS's down here, they replaced the engines in those machines and most blokes were going again within 24 hours! I was down for 11 days. I suppose it all depends on how they interpret the warranty and whether they want customer loyalty, after all we really don't need agco or cummins to go farming. Not really hard to guess why the countryside around here is turning green. Thanks, silver aussie.

 

[camshaft]

Silver Aussie, I sit on the local RM Council and we bought Deere graders for that reason. Deere switches out the complete component if a repair needs to be made. The graders are warrantied for 5000 hr. At 4900 hrs you send it to the shop for a check up, if a component doesn't check out they replace the component.

 

[Irv]

A good friend of mine bought a 9400 4WD John Deere tractor new. With just a few hours, less than 100, if I recall correctly, it dropped a valve. He kinda thought they should replace the motor, but they only fixed it. He still has the tractor, and as far as I know, has had no further problems with it. (other than it being the wrong kind and color

 

[t_leslie]

Yes that is the downfall of AGCO not replacing the motor.. You will forever have a bad taste in your mouth about the ordeal... Is Cummins or Agco the one that made the call on the fix vs replace.. IJIJ

 

[t_leslie]

When you talk about road grader your talking about John Deere Industrial not John Deere Agriculture.. The two are very different... It has been along time practice in the industrial division to replace components.. But industrial customers pay premimum $$..(I know you think you pay a premium too) Industrial customers will pay more.. no two ways about it.. This is one reason I think CAT will never do very good in the Ag industry.. All the cat dealerships around here started out selling Ag products with the same sales people and same service people in the industrial division.. But they soon found out that farmers and industrial customers are very different.. Now they have a AG division and Industrial division.. Seperate sale force and service dept.. maybe the same parts dept but they have a guy that is the "ag" parts guy and an "industrial" parts guy.. CAt industrial division is use to high margins and delivering superior service.. Ag division are learing that the margins are smaller and there for can't afford the same superior service... So don't assume because one companies industrial divison blows everybody with outstanding service that you will get the same for an Ag product..

 

[John]

Camshaft, I know a gentleman that owns an 8100 JD. It went less than 100 hrs before it blew the tranny and hydraulics. A now former local JD mechanic opened it up and found casting sand all thru the components. The farmer was told by the mechanic of his find. With JD Corp. pressure the mechanic was fired after 30+ years of service to JD Ag. The tractor components were rebuilt, not replaced, and it still is having problems because someone in Waterloo goofed. The farmer and JD mechanic paid the price. It was not warrantied either, JD wouldn't take responsibility. Was Deere fair and reasonable with the farmer and mechanicIJ Would you prefer to be treated that wayIJ Deere mechanic was told that there is a service silence policy within JD that he broke. Sounds very seriously that Deere doesn't want the truth to be known. The 8100 owner now lets everyone know how Deere and Co. has treated him and what their warranty is worth.

 

[hunter]

It may not make you feel any better but - Maybe you can get cummins to give you an extended warantee. http:__www.tougheststandards.cummins.com_tshome_warranty_uptime.jsp I'm sure this is a tough one for you and your dealer. best, bill koob